Question 1

What is your minimum order quantity?

Accepted Answer

One piece. However, we can provide a better price-per-piece on larger orders.

Question 2

Where are you located?

Accepted Answer

We're located in Richmond, TX 77407 (Near 99 & Bellaire) close to Sam's Club. Our business is operated from our residence in a pet-free and smoke-free environment. We ship orders anywhere in the U.S.

Question 3

Can you embroider on towels, aprons, robes, etc.?

Accepted Answer

Yes! We can embroider on just about any type of garment.

Question 4

Do you have any setup or digitizing fees?

Accepted Answer

No setup fees.

Digitizing... sometimes, depending on how complex your logo/design is. If it's a simple design/text, we will waive this fee.

Question 5

What is digitizing?

Accepted Answer

Embroidery digitizing is the process of converting an image or logo into a digital format that can be read by an embroidery machine. This allows the design to be embroidered onto a wide range of products, including apparel, hats, bags, and more.

Question 6

Can I provide my own garment?

Accepted Answer

Absolutely!

Most of our customers bring in their preferred garment and are only charged for digitizing (if applicable) and embroidery work.

Question 7

Which file format do you typically accept?

Accepted Answer

Accepted file formats:
	- Adobe Illustrator (.ai)
	- Adobe PDF (.pdf)
	- Photoshop (.psd)
	- CorelDraw (.cdr)

Please email your file to: info@joyfulembroidery.com

If you do not have any of these formats, do not panic... give us a call and we'll help you out with this step.

Question 8

Do you sell custom-made products?

Accepted Answer

Yes, we do! Check out our Etsy Store to view our listings and over 100+ positive reviews from satisfied customers all over the U.S.

Question 9

Can you handle any business orders?

Accepted Answer

Yes, we've handled small to large orders for local restaurants, plumbers, real estate agents and dental offices. Contact us today to get your order started.

Question 10

How do I get started?

Accepted Answer

Contact Alex at Joyful Embroidery via email info@joyfulembroidery.com or by calling or sending a text to 281-645-0490. Hablamos Español.

281-645-0490

FAQ